Permanent 1st Line Support Supervisor Livingston

KBM Resourcing Ltd

This well-established organisation with a head office in Scotland and bases all over the UK, is looking for an experience Systems Engineer to help them provide 1st and 2nd line support to their staff and customers from across the UK.
The mainly provide their IT services to Governmental and Corporate organisations. The services provided are ‘End-user Computing Services and ‘Cloud Services’. The deployment of end-user services to organisations is to aid their goal of being able to help ‘non-programmers’ develop working applications. The Client has also partnered with system integrators, helping deliver support services nation-wide.
The ideal candidate will have with:
• Windows 10, Wan and LAN configuration
• Windows Security and Firewall technologies
• ITSM – Service Desk Ticketing Systems and 2nd line problem resolution
• Configuring and Managing virtualisation technologies such as VMware and Hyper-V
• Windows Server Technologies and Active Directory such as Group Policy and PowerShell.
• Office 365
• SharePoint Management and Administration
• Cloud Services
• Mobile Email Technologies
• Veeam or related backup technologies
Skills and Interests
• Background in Customer Services.
• Excellent problem-solving skills.
• Multi-tasking.
• Ability to grasp new concepts and technologies.
• Full UK driving license.
This company is offering a competitive salary based off of experience plus a car allowance. They are offer a pension contribution, health care and life insurance.

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