Permanent Customer Support Technician Bicester

KBM Resourcing Ltd

An exciting opportunity for a customer support technician to join a well-established company specialising in advanced technologies has become available. Our client have relentlessly tested product design for robustness and to ensure stability for their client database which include  some of the largest well known oilfield equipment manufacturers, service companies and operators in the industry.
An exciting opportunity for a customer support technician to join a well-established company specialising in advanced technologies has become available. Our client have relentlessly tested product design for robustness and to ensure stability for their client database which include  some of the largest well known oilfield equipment manufacturers, service companies and operators in the industry.

The role
They are seeking a customer support technician with extensive experience both offshore and on the land.
This role would suit an electrician or controls engineer, with experience of drilling automation systems both NOV and MH Wirth.
The Technician will be responsible for supervising the company’s own product line installations and supporting the training of customers both onshore and offshore.

Candidate Requirements
Full WW BOSIET and IMIST certification and medical
Visa for US OCS would be needed for GOM (this can be supported)
Rig Pass & TWIC Card
Knowledge of controls, Profibus, Ethercat, Profinet, PLCs and other relevant communications protocols used in rig equipment
Computer and software skills for commissioning and configuration of SBC and system during install
Liaise, coordinate, communicate and supervise customers during preparation and installation
Good manner with people, resourceful and can adapt to circumstances
Involved in pre-sales and customer support when not offshore
Certified to work at heights would be an advantage
An attractive remuneration package is available with additional offshore day rate.


They are seeking a customer support technician with extensive experience both offshore and on the land.
This role would suit an electrician or controls engineer, with experience of drilling automation systems both NOV and MH Wirth.
The Technician will be responsible for supervising the company’s own product line installations and supporting the training of customers both onshore and offshore.

Candidate Requirements
Full WW BOSIET and IMIST certification and medical
Visa for US OCS would be needed for GOM (this can be supported)
Rig Pass & TWIC Card
Knowledge of controls, Profibus, Ethercat, Profinet, PLCs and other relevant communications protocols used in rig equipment
Computer and software skills for commissioning and configuration of SBC and system during install
Liaise, coordinate, communicate and supervise customers during preparation and installation
Good manner with people, resourceful and can adapt to circumstances
Involved in pre-sales and customer support when not offshore
Certified to work at heights would be an advantage
An attractive remuneration package is available with additional offshore day rate.

To apply for this job email your details to forfar@kbmresourcing.com.

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