Technical Support Engineer/Applications Engineer

KBM Resourcing

With a history that goes back to the early 90’s this client are a well-run organisation with a good reputation who have managed to stay fairly steady through what has been a tough few years recently. They take their employee engagement seriously and are now looking to grow their team by adding a Technical Support Engineer/Applications Engineer in Aberdeen.

Job purpose

  • To provide high quality technical support as required to assist with achieving the on-going requirements of the business.

Key Responsibilities

  • Provide technical support to internal customers – mainly sales and operations departments.
  • Provide technical support at client meetings.
  • Act as local technical focal point for all product lines.
  • Collect and structure technical information about new products and services to make this information readily available to others.
  • Run ‘fast track Design and Development projects.
  • Create high quality drawings and documents, concentrating on clarity and detail.
  • Carry out tasks at a pace that meets project schedules and budgets.
  • Provide assistance with the non-conformance process for manufactured, purchased and assembled products and parts.
  • Carry out and/or support equipment investigations.
  • Assist with product validation/verification tests and documentation.
  • Review technical design basis information for new product developments.
  • Assist with introducing new products and services.
  • Arrange procurement of parts from machine shops and 3rd party suppliers etc as required.
  • Adhere to company and external health, safety and environmental policies, procedures and statutory requirements.
  • Attend training and/to develop relevant knowledge and skills.

Team activities

  • Participate in meetings with the sales, design, operations, QA and Logistics teams.
  • Participate in internal and/or external QA & HSE meetings.
  • Attend meetings with suppliers and 3rd parties.
  • Attend meetings with Customers.

Requirements

  • Technical College qualification or equivalent engineering experience.
  • Relevant industry experience
  • Knowledge of downhole tools
  • Working experience of 3D CAD (preferable)
  • High degree of accuracy
  • Organised and able to carry out multiple tasks in parallel
  • Able to work on own and with others
  • Service minded

Remuneration

On offer for this position is a salary of £30-45K with additional benefits depending on experience.

To apply for this job email your details to forfar@kbmresourcing.com

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